Fill in your e-mail address and we’ll send a reset link right away. If you have not received a password reset email, make sure that you have used the email address you have registered with TomTom, and check your spam folder. If the link from the email does not work, try marking the link text and copying it into the address bar of your browser. Help videos are available on our official YouTube Channel. Exit TomTom HOME completely by right-clicking the HOME icon in the lower-right taskbar of Windows and choosing Exit. Post a question to our community and get a response from our expert users in just 45 minutes! For a better, safer experience, please use a different browser or, //theme.zdassets.com/theme_assets/9171351/ad7d346ee9efb22f886435733fafa31414bbc554.css, //theme.zdassets.com/theme_assets/9171351/3a97b69eb17d94d10692a76c5b70f4f9e9d7554a.css. Enter the new 4-digit password to be used to protect your ONE / XL / XXL. Your password needs to be between 6 and 32 characters long. If you are logged in to any devices with your TomTom account you need to log in again with your new password. Learn How to Do A Factory Restore your TomTom GO 7xx and 9xx GPS Navigation Heads up - Internet Explorer is no longer supported, Your browser is outdated, meaning it's incompatible with our website and exposes your computer to security risks. Accepted values are letters, numbers, spaces and the following special characters: !"#$%&'()*+,-./:;<=>?@[\]^_`{|}~. If you have not received a password reset email, make sure that you have used the email address you have registered with TomTom, and check your spam folder. Copyright © 2020 TomTom International BV. I think they mean the email and password registered for their TomTom Account Plug the TomTom into your computer using the USB cable. Get all the details of your device in the user manual. 2. To resolve this, you will need to remove the old content. If the link from the email does not work, try marking the link text and copying it into the address bar of your browser. 1. Another step if it does not work : If you have not received a password reset email, make sure that you have used the email address you have registered with TomTom, and check your spam folder. Heads up - Internet Explorer is no longer supported, Your browser is outdated, meaning it's incompatible with our website and exposes your computer to security risks. This video shows you how to reset most of the navigation devices that connect to TomTom HOME. If your device is not recognised by your computer or TomTom HOME, there is a solution available in this article. In rare cases you may need to reset your device back to factory settings. Your password needs to be between 6 and 32 characters long. If this does not work then the software will need to be reinstalled. At TomTom, we’re all about helping you get around. For Mac® users: use the Finder to exit TomTom HOME (+ Q). Your password needs to be between 6 and 32 characters long. If the link from the email does not work, try marking the link text and copying it into the address bar of your browser. If you have forgotten your TomTom account password, click this link and follow the instructions on the page: http://www.tomtom.com/account/forgot-password.html . All rights reserved. The link in the password reset email expires after 3 hours, so after this time you need to request a new password reset link. The link in the password reset email expires after 3 hours, so after this time you need to request a new password reset link. In order to fix this problem, first try to reset the device. If the link from the email does not work, try marking the link text and copying it into the address bar of your browser. Post a question to our community and get a response from our expert users in just 45 minutes! Forgot password? 5 .- Click Set owner. If you have forgotten your TomTom account password, click this link and follow the instructions on the page: http://www.tomtom.com/account/forgot-password.html . If you have not received a password reset email, make sure that you have used the email address you have registered with TomTom, and check your spam folder. If you are logged in to any devices with your TomTom account you need to log in again with your new password. All rights reserved. TomTom Traffic or LIVE services isn't working In some cases you may not be able to activate LIVE Services. Also i don't know a way to physically reset it. If your device does not start, you may need to reset the device to turn it on. Password Reset Helpline Call 1- (805) 225-6690 We are 24 Hour Available Call Now I think they mean the email and password registered for their TomTom Account Plug the TomTom into your computer using the USB cable. Click "yes" on the TomTom to connect Get all the details of your device in the user manual. In some cases, a previous installation of HOME may cause errors when running TomTom HOME 2.x. If the device is stuck on the start up screen, it is most likely an issue of corrupt software, or the TomTom application is not formed on the device. If this is not and can access the TT Home, then I think you'd have to resort to restore the original backup , if you saved before you add a password, or reset the factory settings in the options menu XL . More info at, http://www.tomtom.com/account/forgot-password.html. The link in the password reset email expires after 3 hours, so after this time you need to request a new password reset link. Accepted values are letters, numbers, spaces and the following special characters: !"#$%&'()*+,-./:;<=>?@[\]^_`{|}~. Talk to Bongo The TomTom Digital Assistant Contact one of our technical experts Contact us Live Chat Chat is currently closed. At TomTom, we’re all about helping you get around. Copyright © 2020 TomTom International BV. E-mail address. These will continue to work as they do today, but the map displayed on-screen will become out-of … Easily change or reset your TomTom password. Password Reset Helpline Call 1-(805) 225-6690 We are 24 Hour Available Call Now. That’s why we use cookies to improve our sites, to offer information based on your interests and to interact with social media. TomTom has made more than 60 Sat Nav models obsolete. Connect the device into the computer and go to the "Delete App" file. More info at, http://www.tomtom.com/account/forgot-password.html. ... (unknown username and password combination), reset your device to factory settings by following the steps below. If TomTom HOME does not start, you must start it manually. The link in the password reset email expires after 3 hours, so after this time you need to request a new password reset link. Help videos are available on our official YouTube Channel. TomTom HOME should start automatically. ... TomTom Services are not available when your device is connected to your computer. For a better, safer experience, please use a different browser or, //theme.zdassets.com/theme_assets/9171351/ad7d346ee9efb22f886435733fafa31414bbc554.css, //theme.zdassets.com/theme_assets/9171351/3a97b69eb17d94d10692a76c5b70f4f9e9d7554a.css. That’s why we use cookies to improve our sites, to offer information based on your interests and to interact with social media. Click "yes" on the TomTom to connect This may not work for everyone but this is what it took to get mine working. If the link from the email does not work, try marking the link text and copying it into the address bar of your browser. If there isnt an option to do it under Interface>add-ons>tomtom then there may not be a … Send As far as reseting the arrow it should start out in the center, if it doesnt then with tomtom i would say there isn't an arrow for DK starter zones with that particular add-on. 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