The level of experience will help you attract the most qualified applicants by outlining the amount of responsibility and prior knowledge required. Setting up promotional displays. While others may shirk at the responsibility, our people love to roll up their sleeves and keep the store running as efficiently as possible. Shop floor assistants are responsible for helping customers find products. Results-oriented Shop Assistant with talent in sales and inventory management for small retail businesses. Next, a Shop Assistant is also involved in back office support duties as an aid to the store manager. The tips below will help strengthen your resume writing. Inform Customers of Current Promotions. They must maintain knowledge of the current promotions and ensure every customer they interact with is aware … The ideal candidate for this position has experience working in retail and a strong dedication to providing exceptional service for customers. Shop assistants use a pricing gun linked to their company’s inventory system to check for price changes and then use a label printer to print and apply these changes. They interact with new customers each day and spend their time switching between customer service, visual merchandising, and stocking tasks. Sales assistants oversee the arrangement of window displays and general store layout. Well, let our Store Assistants tell you and watch their videos. Many shop assistants use this position as an entry point to build a career in retail management. A shop assistant is responsible for providing assistance and customer service to customers in the daily operations of a retail or other shops. They like to do things for themselves, after all. This includes windexing windows and mirrors, dusting fixtures, and vacuuming the shop floor. Create the perfect job-worthy cover letter effortlessly in just a few clicks! Responsible dealing with customer complaints. © 2020 Job Hero Limited. Assistant Manager responsibilities include hiring and training sales associates, monitoring inventory and ordering merchandise based on demand. The shop floor assistant is a worker who is out in the selling area of a retail store. Examples of Sales Assistant responsibilities. This duty can involve lifting and carrying items short distances. Powerful Phrases for Effective Customer Service – This book contains more than 700 proven customer service phrases and scripts, making it a great reference resource for any customer service professional. We recommend it to be the most substantial section in your job description so readers receive sufficient information about what the job is like. Responsible for security within the store and being on the look out for shoplifters and fraudulent credit cards etc. Please note that we are not your recruiting or legal advisor, we are not responsible for the content of your job descriptions, and none of the information provided herein guarantees performance. Typical Responsibilities of a Sales Assistant. Those in the bottom 10 percent make below $8.00, while those in the top 10 percent make above $17.00. Sales Assistant responsibilities and duties. They will also be expected to know about various promotions on offer and help in ordering and arranging the delivery of stock. While it may be tempting to include a long list of skills and requirements, including too many could dissuade qualified candidates from applying. Because the skills needed by a floor assistant are general in nature, this is often an entry-level job. A shop assistant will be expected to know about the prices of the shop's products and interact with customers with the aim of selling. You will also research competitive products and analyze consumer behavior to ensure our store meets and exceeds client expectations. Deliver excellent customer service that ensures ongoing sales and high levels of customer satisfaction. Sales assistants work in an extremely fast-paced sector and you can expect every single working day to be completely different. They often have to work nights and weekends. Strong product knowledge of the products their shop is essential; those who work in automotive, telecommunications, home improvement, and electronics must possess specialized knowledge to best serve customers. As a store assistant, you’ll spend lots of time on your feet serving customers, making recommendations, helping, advising, directing and dealing with enquiries. Depending on the retailer worked for, they may also advise customers, assist in locating requested goods, provide information on products, stack and display merchandise, and order stock The kinds of duties that these assistants are expected to perform vary from store to store. These duties may involve tasks like stocktaking, ordering of stock, tracking product returns and general administrative duties like generating sales reports or doing financial administration. Shop assistants perform tasks necessary in the operation of a brick-and-mortar retail environment. Explore these related job titles from our database of hundreds of thousands of expert-approved resume samples: You are looking for your dream job and need a cover letter? Find and apply today for the latest Shop Assistant jobs like Store Assistant, Promotions Assistant, Retail Sales Assistant Part Time and more. Promoting the shop and its products at every opportunity. Serving customers and taking payments are the key responsibilities of shop assistants. Working in a retail environment, shop assistants have to be comfortable being on their feet for extended periods of time, as well as moving and lifting boxes in the stockroom. Your summary should provide an overview of your company and expectations for the position. In this entry level position, you will assist shop supervisors and project managers with a variety of tasks, while learning the basics of manufacturing including how to operate machinery. A great job title typically includes a general term, level of experience and any special requirements. And if your position is specialised, consider including the specialisation in the job title as well. With millions of people searching for jobs on Indeed each month, a great job description can help you attract the most qualified candidates to your open position. Assisting customers in locating desired shop items. Customer Service Representative Responsibilities: Maintaining a positive, empathetic and professional attitude toward customers at all times. Shop assistants can learn a lot from these theory-backed rules. Develops productive relationships with cross-functional team members using collaboration as a tool for shared success. Work with customers to determine their needs and then recommend the right product to solve the customer’s problem. Shop Assistant Job Summary We are looking for an energetic, enthusiastic shop assistant to join our growing team. Besides these traits and areas of knowledge, the following skills are required to find employment as a shop assistant: Shop assistants only need a high school diploma to find employment. You may also include soft skills and personality traits that you envision for a successful employee. Attending training sessions. Want to know more? The general term will optimise your job title to show up in a general search for jobs of the same nature. Store Assistants have to coordinate with stock clerks to replenish items on the floor when they get low. We researched a plethora of Store Assistant job descriptions to come up with the following list of Store Assistant duties and responsibilities. Highlighting special promotions to customers. One of the main duties is greeting and serving customers from the moment they enter the shop. Sales assistants sell products and help customers. Some end up in the home office. Our busy electronics store is looking for a Shop Assistant who enjoys working with the public and is interested in building their sales career. £25,000 Experienced. It has regular local chapter meetings, webinars, and a national conference. Assistant Store Manager Job Seeking Tips. The Assistant Store Manager helps supervise a store’s staff and operations. Here you should outline the functions this position will perform on a regular basis, how the job functions within the organization and who the employee reports to. 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